Privacy Policy for Ultimate Air Conditioning Inc.

Effective Date: 05/07/2025

At Ultimate Air Conditioning Inc., we prioritize your privacy and are committed to safeguarding your personal information. This Privacy Policy outlines how we collect, use, and share your personal data, including specific provisions regarding SMS consent.

1. Information We Collect

We collect personal information that you provide directly to us, including:

• Identifiers: Name, address, email address, and phone number.
• Communication Data: Correspondence with our customer support, feedback, and interactions through various communication channels.
• Device and Usage Data: Information about your device, browser type, operating system, and usage patterns on our website.

2. How We Use Your Information

We utilize your personal information for the following purposes:

• Service Delivery: To provide, maintain, and improve our air conditioning services.
• Communication: To respond to inquiries, send service reminders, and provide updates.
• Marketing: To send promotional materials, newsletters, and special offers, with your consent.
• Legal Compliance: To comply with applicable laws and regulations.

3. Sharing Your Information

We do not sell, trade, or rent your personal information to third parties. However, we may share your information under the following circumstances:

• Service Providers: With trusted third-party vendors who assist in operating our business and providing services, subject to confidentiality agreements.
• Legal Obligations: When required by law or to protect our rights, property, or safety, or that of others.
• Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred.

4. SMS Consent and Sharing

By opting into SMS communications, you consent to receive text messages from us regarding service updates, reminders, and promotional offers. We want to assure you that:

SMS consent is not shared with third parties or affiliates for marketing purposes.

Your phone number and SMS opt-in data will not be sold, rented, or shared with any third parties for marketing purposes. We may share this information with service providers who assist in delivering SMS messages, but they are prohibited from using your data for any other purposes.

5. Your Rights and Choices

You have the right to:

• Access: Request a copy of the personal information we hold about you.
• Correction: Request correction of any inaccuracies in your personal information.
• Deletion: Request deletion of your personal information, subject to certain exceptions.
• Opt-Out:: Opt out of receiving marketing communications at any time by following the unsubscribe instructions provided in our messages. To exercise these rights, please contact us at (818) 966-6151 or by email [email protected].